# Notify Fault Report In Progress

Update Buyer when progress has been started on a fault report

Endpoint: POST /notifyInProgress
Security: Certificate

## Request fields (application/xml):

  - `apiVersion` (string, required)
    The API version

  - `buyerIdentifier` (string, required)
    Unique identifier of the buyer

  - `sentAt` (string, required)
    The time this message was sent out. ISO 8601 date format

  - `messageId` (string, required)
    A message ID for correlation between requests and your response.

  - `reportDateTime` (string, required)
    The time this report was sent in. ISO 8601 date format

  - `reporterContactDetails` (object, required)

  - `reporterContactDetails.phone` (string)
    Phone number

  - `reporterContactDetails.email` (string)
    Email address

  - `reporterContactDetails.name` (string)
    Name

  - `endUserContactDetails` (object, required)

  - `serviceAffected` (string, required)
    The service that is affected by the issue

  - `buyerFaultReference` (string, required)
    The fault reference used by the buyer. Used to identify the fault, so must be unique.

  - `maintainerFaultReference` (string, required)
    The supplier’s fault reference. Only populated if Ticket is ‘Accepted’

  - `parentFaultReference` (string, required)
    The buyer’s reference for a pre-existing related fault (if present)

  - `faultDetails` (object, required)

  - `faultDetails.description` (string)
    Description of the fault

  - `faultDetails.type` (string)
    | Incident Types    |
| ----------------- |
| Impaired Service  |
| Service Outage    |
| Performance Issue |

  - `faultDetails.faultStartTime` (string)
    The time this fault started. ISO 8601 date format

  - `faultDetails.faultLocation` (string)
    Location of the fault

  - `faultDetails.siteAccessDetails` (string)
    Do you have access to the site? If so, are there any details we’ll need to get in.

  - `faultDetails.siteAccessContactDetails` (object)

  - `faultDetails.triageComplete` (boolean)
    Whether triage completed

  - `faultDetails.triageFindings` (string)
    The response from a prior diagnostics call

  - `faultDetails.status` (string)
    Status, e.g. pending, rejected, in-progress
    Enum: "pending", "rejected", "accepted", "in-progress", "opened", "re-opened", "resolved", "closed"

  - `updates` (array, required)

  - `updates.description` (string)
    Description of the update

  - `updates.updatedBy` (string)
    Filled in by the API

  - `updates.updatedTime` (string)
    Filled in by the API

  - `appointments` (array)

  - `appointments.appointment` (object)

  - `appointments.appointment.appointmentDate` (string)
    Date of the appointment

  - `appointments.appointment.appointmentStartTime` (string)
    Appointment start time

  - `appointments.appointment.appointmentEndTime` (string)
    Appointment end time

  - `appointments.appointment.appointmentReservationKey` (string, required)
    The unique key for appointment reservation